Introduction
Navigo Seminars (“Navigo”) respects the privacy of individuals and is committed to protecting personal data and personal information entrusted to it.
This Privacy Policy explains how Navigo collects, receives, uses, processes, stores, shares, and protects personal data in connection with its website, events, conferences, seminars, webinars, training programmes, awards, leagues, sponsorship activities, exhibitions, communications, and related services.
This Privacy Policy applies to individuals who visit or use the Navigo website, register for or participate in an Event, submit an award entry or other information, communicate with Navigo, or otherwise provide personal data to Navigo.
Navigo processes personal data in accordance with applicable data protection and privacy laws. The specific rights and obligations that apply may depend on the individual's location, the nature of the interaction, and the processing activity.
This Privacy Policy should be read together with Navigo's Cookie Policy, Terms and Conditions, Cancellation Policy, Refund Policy, and Code of Conduct, where applicable.
Who We Are and Our Data Protection Responsibilities
Navigo Seminars is responsible for determining how and why personal data is processed in connection with its own activities, subject to applicable law.
For certain processing activities, Navigo may act as a data controller, data fiduciary, or equivalent responsible entity under applicable data protection law. In other circumstances, Navigo may process information on behalf of another organisation or use third-party service providers to process information on its behalf.
The applicable legal terminology and responsibilities may differ between jurisdictions.
Navigo seeks to process personal data fairly, lawfully, transparently, and only to the extent reasonably necessary for the relevant purpose.
Personal Data and Information We Collect
Depending on how an individual interacts with Navigo, personal data collected may include:
Name and surname;
Job title, designation, department, or professional role;
Company or organisation name;
Business contact details;
Email address;
Telephone or mobile number;
Country, city, or professional location;
Event registration and participation information;
Event preferences and requirements;
Speaker, presenter, trainer, moderator, or panellist information;
Award application and nomination information;
Professional biography and profile information;
Photographs, audio recordings, video recordings, and other Event-related media;
Feedback, testimonials, comments, and communications;
Information provided through forms, enquiries, applications, surveys, or correspondence;
Payment and transaction information;
Billing and invoicing information;
Information relating to sponsorships, exhibitions, partnerships, or commercial arrangements;
Information relating to projects, organisations, teams, achievements, initiatives, or professional activities;
Information provided in connection with an award, recognition programme, league, competition, or similar activity;
Information relating to website usage and interactions;
Device, browser, IP address, approximate location, and technical information; and
Other information voluntarily provided to Navigo.
Navigo seeks to collect information that is reasonably relevant and necessary for the applicable purpose.
Event Registration and Conference Data
When an individual registers for or participates in an Event or conference, Navigo may collect and process information necessary to administer the Event.
This may include:
Registration details;
Attendance information;
Ticket or booking information;
Payment and transaction information;
Professional and company information;
Dietary, accessibility, or other Event-related requirements where voluntarily provided;
Communication preferences;
Session or programme preferences;
Feedback and survey responses;
Participation history; and
Information necessary for Event security, administration, communication, and operational purposes.
Such information may be used to manage registrations, provide Event access, communicate Event information, administer payments, provide relevant Event services, improve future Events, and meet applicable legal or contractual obligations.
Information Submitted for Awards, Projects and Business Activities
Navigo may receive information voluntarily submitted by companies, organisations, individuals, Award Applicants, Sponsors, Speakers, Partners, or other Participants in connection with awards, recognition programmes, Events, conferences, projects, case studies, presentations, applications, nominations, or other professional activities.
Such information may include:
Project descriptions;
Client or customer information;
Project outcomes and achievements;
Performance metrics and business results;
Client feedback;
Testimonials;
Case studies;
Project photographs or other media;
Team names and member names;
Team size and organisational information;
Professional roles and responsibilities;
Company information;
Business activities and achievements;
Supporting documents;
Evaluation or judging information; and
Other information relevant to an Event, award, submission, application, or professional activity.
The person or organisation submitting information to Navigo is responsible for ensuring that they have the appropriate authority, rights, permissions, consent, or other lawful basis required to provide such information to Navigo, particularly where the information relates to clients, customers, employees, colleagues, team members, partners, or other third parties.
Where information is identified as confidential, commercially sensitive, proprietary, or subject to specific restrictions, Navigo will take those stated restrictions into account when determining how the information may be used, subject to applicable law and the purpose for which the information was submitted.
Submission of information to Navigo does not automatically transfer ownership of that information or related intellectual property to Navigo.
Speaker, Webinar and Event Content
Speakers, presenters, trainers, moderators, panellists, and other contributors may voluntarily provide information and content to Navigo for use in connection with an Event.
This may include:
Names and professional biographies;
Photographs and profile information;
Presentations and presentation materials;
Research, articles, documents, or supporting materials;
Professional opinions and statements;
Webinar content;
Audio and video recordings;
Questions and responses;
Examples, case studies, project information, or professional experiences; and
Other content voluntarily provided for an Event.
Navigo may process such information for purposes including Event administration, speaker management, Event delivery, recording, documentation, promotion, communications, publication, and archival purposes, subject to applicable law and any specific agreement or permission applicable to the content.
Where a Speaker or other contributor provides third-party information or materials, that person is responsible for ensuring that the necessary permissions and rights have been obtained.
How We Collect Personal Data
Navigo may collect personal data:
Directly from individuals;
Through Event registration forms;
Through award applications and submissions;
Through enquiries and communications;
Through the Navigo website;
Through online Event and webinar platforms;
Through surveys and feedback forms;
Through email, telephone, or other communications;
Through Sponsors, Partners, Exhibitors, or other authorised organisations;
Through publicly available professional or business sources where permitted by applicable law;
Through third-party service providers;
Through payment and registration platforms;
Through website analytics and similar technologies; and
Through other lawful sources.
Where personal data is obtained from a source other than the individual, Navigo will provide applicable privacy information in accordance with the requirements of the relevant law.
How We Use and Process Personal Data
Navigo may use and process personal data for purposes including:
Processing registrations and bookings.
Administering and delivering Events, conferences, seminars, webinars, training programmes, awards, leagues, exhibitions, and related activities.
Communicating with Participants, Speakers, Sponsors, Exhibitors, Partners, Award Applicants, and other individuals.
Processing payments, invoices, refunds, and other financial transactions.
Managing Event attendance and participation.
Evaluating and administering awards, nominations, submissions, and recognition programmes.
Reviewing and assessing information submitted for Events, awards, case studies, presentations, and related activities.
Providing customer support and responding to enquiries.
Sending Event updates, administrative notices, confirmations, reminders, and other service-related communications.
Sending marketing and promotional communications where permitted by applicable law and, where required, with the individual's consent.
Understanding how the website and services are used.
Improving the website, Events, services, content, communications, and user experience.
Managing relationships with Speakers, Sponsors, Exhibitors, Partners, suppliers, and other professional contacts.
Maintaining business and administrative records.
Protecting the security, integrity, and functionality of the website and Events.
Detecting, preventing, and addressing fraud, misuse, security incidents, unlawful activity, or breaches of applicable terms.
Establishing, exercising, or defending legal rights and claims.
Complying with legal, regulatory, tax, accounting, or other applicable obligations.
Carrying out other purposes disclosed at the time information is collected or otherwise permitted by applicable law.
Legal Bases for Personal Data Processing
Where a law such as the UK GDPR or EU GDPR requires Navigo to identify a lawful basis for processing personal data, the applicable basis may include:
Performance of a contract or taking steps at an individual's request before entering into a contract;
Compliance with a legal obligation;
Legitimate interests pursued by Navigo or an applicable third party, where those interests are not overridden by the individual's rights and interests;
Consent, where consent is required or relied upon; and
Other lawful bases available under applicable law.
The appropriate legal basis will depend on the nature and circumstances of the processing.
Where processing is based on consent, consent may be withdrawn where applicable. Withdrawal of consent will not affect the lawfulness of processing carried out before withdrawal.
Marketing Communications and Privacy
Navigo may send information about Events, conferences, awards, services, programmes, publications, opportunities, or other activities where permitted by applicable law.
Depending on applicable legal requirements and the method of communication, Navigo may rely on consent, legitimate interests, an existing customer or business relationship, or another lawful basis.
Individuals may opt out of marketing communications at any time by using the unsubscribe mechanism provided in the relevant communication or by contacting Navigo.
Opting out of marketing communications will not normally affect essential administrative, transactional, registration, security, or Event-related communications.
How We Share Personal Data
Navigo may share personal data where reasonably necessary for the purposes described in this Privacy Policy and where permitted by applicable law.
Recipients may include:
Payment service providers;
Event registration and management providers;
Website hosting and technology providers;
Customer support providers;
Email and communication service providers;
Analytics and advertising providers;
Online Event and webinar platforms;
IT, security, and technical service providers;
Professional advisers;
Auditors and accountants;
Legal advisers;
Sponsors, Partners, or Exhibitors where relevant to an Event or where appropriately authorised;
Judges, reviewers, evaluators, or administrators involved in an award or recognition programme;
Government authorities, regulators, courts, law enforcement agencies, or other authorised bodies where required or permitted by law; and
Other service providers or third parties where reasonably necessary for the relevant purpose.
Navigo does not sell personal data as a commercial product.
Where third parties process personal data on Navigo's behalf, Navigo will seek to use appropriate contractual, technical, organisational, or other safeguards as required by applicable law.
International Personal Data Transfers
Navigo may use service providers, technology platforms, payment providers, communication providers, hosting providers, analytics providers, or other organisations located in countries other than the country in which an individual resides.
As a result, personal data may be processed or accessed across national borders.
Where applicable data protection law imposes requirements on international transfers, Navigo will take steps required by that law, which may include relying on an adequacy decision, approved contractual safeguards, other recognised transfer mechanisms, or another lawful basis for the transfer.
The safeguards applicable to a particular transfer may depend on the countries involved, the nature of the data, the recipient, and the applicable legal framework.
Data Security and Personal Data Protection
Navigo takes reasonable technical, organisational, and administrative measures designed to protect personal data against unauthorised access, alteration, disclosure, loss, misuse, destruction, or other unlawful processing.
Security measures may include access controls, authentication mechanisms, secure communications, system monitoring, restricted access, backups, contractual safeguards, and other measures appropriate to the nature and risk of the processing.
However, no website, electronic transmission, information system, or storage method can be guaranteed to be completely secure.
Participants should take reasonable steps to protect their own devices, email accounts, documents, and information when communicating with or using Navigo's services.
Payment Information
Payments may be processed through third-party payment providers.
Navigo may receive information such as transaction references, payment status, billing information, payment method, and other information necessary to administer a transaction.
Where payment card information is provided directly to Navigo, Navigo will seek to avoid retaining full payment card information unless retention is necessary and lawful.
Where full payment card information is received directly by Navigo, it will be securely deleted or destroyed when it is no longer required for the purpose for which it was received, subject to applicable legal, regulatory, accounting, dispute-resolution, security, or record-keeping requirements.
Payment providers may process payment information independently in accordance with their own terms and privacy practices.
Personal Data Retention
Navigo retains personal data only for as long as reasonably necessary for the purposes for which it was collected or otherwise processed.
The appropriate retention period may depend on:
The nature and purpose of the information;
The ongoing relationship with the individual or organisation;
Event, registration, award, sponsorship, or contractual requirements;
Legal, regulatory, tax, accounting, or reporting requirements;
Dispute resolution or legal claims;
Security and fraud-prevention requirements;
Record-keeping requirements; and
Other legitimate business or legal requirements.
Where a specific retention period is not prescribed, Navigo will consider appropriate criteria to determine how long the information should reasonably be retained.
When personal data is no longer required, Navigo will take reasonable steps to securely delete, destroy, anonymise, or otherwise dispose of it in accordance with applicable law and its operational processes.
Your Personal Data and Privacy Rights
Depending on applicable law and the circumstances of the processing, individuals may have rights concerning their personal data, which may include:
The right to request access to personal data;
The right to request correction of inaccurate or incomplete personal data;
The right to request deletion or erasure of personal data;
The right to request restriction of processing;
The right to object to certain processing;
The right to withdraw consent where processing is based on consent;
The right to receive or request portability of personal data where applicable;
The right to object to direct marketing;
Rights relating to automated decision-making or profiling, where applicable; and
The right to lodge a complaint with an applicable data protection or privacy supervisory authority.
These rights are not absolute and may be subject to legal conditions, exemptions, limitations, or exceptions.
The rights available to an individual will depend on applicable law and the circumstances in which Navigo processes their personal data.
How to Exercise Your Privacy Rights
Requests concerning personal data or privacy rights may be submitted to Navigo using the contact details provided in this Privacy Policy.
A request should include sufficient information to enable Navigo to understand the request and, where reasonably necessary, verify the identity of the person making the request.
Navigo may request additional information where necessary to verify identity or authority before responding to a request.
Navigo will respond to valid requests within the period required by applicable law.
Where a request cannot be fully complied with, Navigo may explain the applicable legal reason or limitation, subject to applicable law.
Cookies and Similar Technologies
Navigo uses cookies and similar technologies on its website for purposes that may include:
Website functionality;
Security;
Preferences;
Analytics;
Website performance;
Marketing;
Advertising;
Retargeting;
Customer support;
Understanding website interactions; and
Improving the website and user experience.
The website may use technologies and services provided by third parties, including Google Analytics, Google advertising services, Meta technologies, LinkedIn technologies, and Tawk or other customer-support technologies, as applicable.
The specific cookies and similar technologies used may change over time.
Where applicable law requires consent for non-essential cookies or similar technologies, Navigo will seek consent through the relevant cookie-management mechanism.
Further information is provided in the Navigo Cookie Policy.
Third-Party Websites and Services
The Navigo website and communications may contain links to third-party websites, platforms, applications, payment providers, social media services, Event platforms, or other services.
Third-party websites and services are governed by their own privacy policies and terms.
Navigo is not responsible for the privacy practices, security, content, or processing activities of third-party websites or services that Navigo does not control.
Individuals should review the privacy policies of relevant third parties before providing personal data to them.
Automated Decision-Making and Profiling
Navigo does not ordinarily make decisions based solely on automated processing that produce legal or similarly significant effects on individuals.
Where automated decision-making or profiling is introduced in a manner that is subject to specific legal requirements, Navigo will provide the information and rights required by applicable law.
Children's Privacy
Navigo's Events and services are generally intended for professional and business audiences.
Navigo does not knowingly seek to collect personal data from children where such collection is not appropriate or permitted.
Where applicable law requires parental or guardian consent or imposes additional protections for children, Navigo will apply the requirements applicable to the relevant processing activity.
Data Breaches and Security Incidents
Navigo maintains processes intended to identify, assess, manage, and respond to personal data breaches and other security incidents.
Where applicable law requires Navigo to notify individuals, regulators, or other authorities of a personal data breach, Navigo will make such notifications within the required timeframe and in accordance with applicable legal requirements.
Changes to This Privacy Policy
Navigo may update this Privacy Policy from time to time to reflect changes in its Events, services, technology, business practices, data processing activities, or applicable legal and regulatory requirements.
The updated version will be published on the Navigo website and will indicate the date on which it was last updated.
Where applicable law requires specific notice or consent for a material change to the way personal data is processed, Navigo will provide such notice or obtain such consent as required.
Individuals are encouraged to review this Privacy Policy periodically for updates.
Privacy and Data Protection Contact Information
Questions, concerns, requests, or complaints relating to this Privacy Policy or Navigo's handling of personal data may be submitted to info@navigoseminars.com